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Frequently Asked Questions

Why do you use riverside MyChart?

That's why we use Riverside MyChart to make your health information available to you 24/7, wherever you might be. You now have the option of secure, private video visits with a primary care provider or specialist across Riverside Health System. If you are interested in this option, contact your provider's office or call 757-534-5352.

What can I schedule with MyChart open scheduling?

With MyChart Open Scheduling you can schedule a New Patient visit with one of our participating providers or Schedule a Screening Mammogram. Forgot username? Forgot password?

What can I do with mymychart?

MyChart keeps you on schedule with important screenings and preventative tests. Schedule your next appointment or view details of your upcoming appointments. Using the convenient eCheck-In process makes it even easier when your appointment day arrives, whether in person or via Video Visit.

How do I get a MyChart E-visit?

Get an e-visit through MyChart. This is a quick, confidential, easy process. You simply answer health questions, describe your symptoms and give us details through an electronic questionnaire. Your primary care provider will evaluate and prepare a treatment plan, and when appropriate order tests and write prescriptions.


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