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Frequently Asked Questions

How to contact TransferWise?

Below are ways, you can contact TransferWise, if there is any fraudulent activity: You can contact TransferWise Customer Support hotline at 1-888-908-3833. Go ahead and call them, then talk to them concerning your difficulties. For your information, TransferWise is now Europe’s most valuable fintech.

When should I Change my TransferWise account password?

When you suspect your TransferWise Account, login details, password or any other security features are stolen, lost, used without authorization or otherwise compromised, you are advised to change your password.

Is TransferWise a good app?

TransferWise on Twitter! TransferWise on LinkedIn! Good service, horrible app! I spent hours over the weekend trying to add a new recipient. However the app would never accept the person’s street address. After trying 8 or 9 versions of the address, I finally closed the app and reopened and started all over (a very time consuming process).

How do I Fix my transfer?

If you’ve recently set up a transfer and need help with it, you can find personalised options to fix your transfer on Help Centre — just make sure you’re logged in first. If you have an ongoing issue with your transfer, or Wise account, our support team might have sent you an email about this to your registered email address.


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