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Frequently Asked Questions

How do I request public information from the city of San Antonio?

The Open Records Portal link will take you outside the City of San Antonio's website. Should you have any questions, you can still contact the City's Open Government at 210.207.0297 or email [email protected] A public information request must be in writing.

How do I use the open records portal?

The open records portal is your City’s online resource for open data. Submit an open records request, manage existing requests and view public information with our user-friendly system. Note: Background checks should not be submitted through the online portal.

Where can I get a copy of a San Antonio police report?

If you are interested in visiting the San Antonio Police Department in person, for same day service in obtaining a copy of the basic public portion of a single report, please visit us at 315 S. Santa Rosa, San Antonio, TX 78207, on Monday through Fridays, from the hours of 9:00 a.m. to 4:00 p.m. View information on parking.

How do I request public records in Bexar County?

To submit a request within the portal, please visit the Bexar County Public Information Act Request Center. For written requests, please include the following: A specific description of the information or documents you are requesting Any information that will help identify the records including names, types of records, dates, case numbers, etc.


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