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Frequently Asked Questions

How do you contact Metro PCS?

Simply call MetroPCS customer service using the phone number 1-888-8 Metro 8 (1-888-863-8768) from a landline or by dialing *611 from another MetroPCS handset. This is actually the way to contact Metro PCS easily and quickly.

How do I log into my Metro PCS account?

Go to the MetroPCS website, and select the "My Account" link. Click "Log In" on the upper right hand corner of the page, then click the "Register" button on the right side. Register a new account with your information, including name, address and phone number.

How do you Find Your Metro PCS account?

Visit the local MetroPCS store in your area (see References section for store locator link). Take the phone with you and speak to the customer service agent. Ask the customer service agent to print a copy of your current statement for you. The account number will be listed on the print out.


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