What Is ITIL Certification? | Coursera
https://www.coursera.org/articles/itil-certification
WEBFeb 23, 2024 · Written by Coursera Staff • Updated on Feb 23, 2024. ITIL is a global framework designed to help improve customer experience. Learn what is ITIL certification, benefits of certification and how to get certified. ITIL is a global framework of best practices for IT service management focused on reducing risk, improving customer relations, and ...
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