Herbalife Pay Troubleshooting Guide Flyer
https://assets.herbalifenutrition.com/content/dam/regional/nam/en_us/consumable_content/marketing_materials/guides/2020/12-Dec/HerbalifePayTroubleshootingGuide_USEN.pdf/_jcr_content/renditions/original
WebTroubleshooting Tips for Payments. I know I received a payment, but when I log in to my Herbalife Pay account, there is no record of receiving the payment. Please be sure your virtual card is active, which activates your wallet, allowing payments to be deposited into your Herbalife Pay account.
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