Introduction to Zoho CRM | Online Help - Zoho CRM - Zoho …
https://help.zoho.com/portal/en/kb/crm/getting-started/articles/get-started-introduction-zoho-crm
WEBCustomer Relationship Management (CRM) can be defined in many ways depending on what an individual intends to achieve. For some, it is the strategy to identify, understand, manage, and cater to the business needs of their prospects and existing customers. For others, it is a system that:
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