IT operations management (ITOM): overview, definition & functions
https://www.connectwise.com/blog/operational-maturity/what-is-itom
webJul 10, 2023 · IT operations management, or ITOM, refers to the team responsible for managing information technology requirements at a business or organization. For Managed Service Providers (MSPs), ITOM encompasses the management and delivery of IT services to clients, resulting in improved client satisfaction, operational efficiency, and new …
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