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Call your local Macy’s to see if this service is available. Have questions or ready to buy? Our trained jewelry & watch pros are at your service. Stop by a store or call 1-800-BUY-MACY (1-800-289-6229). Have questions or ready to buy?What are the hours of the warranty service center?
For your convenience, our call center is open Monday - Friday, 8:00 a.m. to 9:00 p.m. EST and Saturday 9:00 a.m. to 5:00 p.m. EST. Please call us at the toll free number located on your warranty certificate. When should I report my damage or stain to Warranty Service Center?Why buy from Macy's?
From financing and protection programs to repairs, Macy’s has got you covered. Macy’s is pleased to offer 12- & 18-month, no-interest financing options on select purchases. Enjoy free cleanings, repairs, re-sizing & more to ensure your jewelry and watches become treasured keepsakes that will last a lifetime.Does Macy's have in-store battery replacement?
Enjoy in-store battery & band replacement, sizing, ultrasonic cleaning, & other great services. New at select Macy’s stores! Keep your favorite jewelry & timepieces in fantastic condition, if you bought them from Macy’s or not! Enjoy in-store battery & band replacement, sizing, ultrasonic cleaning, & other great services.