Manage Client Portal Access - TherapyNotes Help Center
https://support.therapynotes.com/article/107-how-to-manage-client-portal-access
Inviting Clients to Use Your PortalManaging Existing Portal Accounts To reset a client's portal password:1. Click Patients > Patient name > Portal tab 2. Under TherapyPortal Access, click the Reset Client's Portal Passwordbutton. The client will receive an email with a link to reset their password. This link is only active for 24 hours. To remove a client's access to the portal:1. Click Patients > Patient name > Portal tab 2. Under TherapyPortal Access, click the Remove Portal Access for This Patientbutton. 3. A warning dialog will appear. Click the Remove Accessbutton.
To reset a client's portal password:1. Click Patients > Patient name > Portal tab 2. Under TherapyPortal Access, click the Reset Client's Portal Passwordbutton. The client will receive an email with a link to reset their password. This link is only active for 24 hours.
To remove a client's access to the portal:1. Click Patients > Patient name > Portal tab 2. Under TherapyPortal Access, click the Remove Portal Access for This Patientbutton. 3. A warning dialog will appear. Click the Remove Accessbutton.
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