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Frequently Asked Questions

How does Okta work with Smartsheet?

Every Smartsheet user then accesses Smartsheet with their AD credentials, eliminating the need to manage multiple usernames and passwords. Okta provides Smartsheet administrators with centralized user provisioning, access management, and reporting. Okta is an independent provider of identity for the enterprise.

How do I set up SSO in Smartsheet?

Navigate to https:// rm.smartsheet.com /settings and click the SSO section. If SSO has not yet been enabled, click Setup SSO, otherwise, click Edit. Choose one of the two available configuration modes: Automatic or Manual. Automatic configuration is easier to configure than manual and does not require extracting and uploading a certificate.

Why single sign-on for Smartsheet?

Simplify their world, and yours, with single sign-on. Okta quickly and easily connects Smartsheet to Active Directory, making employee access to Smartsheet more secure. Every Smartsheet user then accesses Smartsheet with their AD credentials, eliminating the need to manage multiple usernames and passwords.

How do I reactivate an okta account?

Deactivate Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Accounts can be reactivated if the app is reassigned to a user in Okta. Sync Password Push either the users Okta password or a randomly generated password to the app.


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