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Frequently Asked Questions

How do I create a new password for Riverside MyChart?

Please login to the Riverside MyChart website using your username and the temporary password you were given. Once you login, you will see a "Create A New Password" page. This page will ask you to create a new password. You will need to enter a new password of your choice, and retype that new password for confirmation.

How does riversidemychart keep my medical information secure?

As a RiversideMyChart user, you agree to maintain the security of your medical information by: 1) Changing your password on a regular basis, and 2) Keeping your login ID and password confidential. Family Access (Proxy) Settings - Riverside HealthCare offers three types of family access (proxy): child, teen and adult.

What is myriverside MyChart?

With myRiverside MyChart you can have access to your electronic medical record and take it wherever you go. myRiverside MyChart is making managing your healthcare even easier. We've made it less stressful to grant friend & family access to a family member (s) myRiverside MyChart and it only takes a few clicks.

How do I change the security settings for Riverside MyChart?

Log into Riverside MyChart, click on Preferences>Security Settings and select the appropriate option. Is my access code my user ID? No, your access code is not your Riverside MyChart ID or password.


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