Verifying Your Identity to Recover Access to Your Ring Account …
https://support.help.ring.com/hc/en-us/articles/7203759639956-Verifying-Your-Identity-to-Recover-Access-to-Your-Ring-Account-US-Canada
WEBHow it works. When you log in to your Ring account, we require Two-Step Verification to help protect and secure your account. However, there are situations where you can’t get your verification code. For example, if you change your phone number and can no longer receive the verification code sent by text to your previous phone number.
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