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Frequently Asked Questions

How do I file a consumer protection complaint in Texas?

File a Complaint by Mail If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

Can the attorney general use child support funding to enforce a custody order?

Federal regulations do not allow the Office of the Attorney General to use child support funding to modify or enforce custody or visitation orders. However, the OAG does receive special funding to provide access and visitation services through local organizations.

How to file a complaint against a charitable trust in Texas?

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section. Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

Where can I get help with child access issues in Texas?

The toll-free number 866-292-4636 is answered in English and Spanish, Monday - Friday, 1-5 p.m. The Hotline has a corresponding website, www.txaccess.org, where parents can download sample materials and tools for assistance with child access issues.


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