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Frequently Asked Questions

Is NYCHA offering new opportunities for Section 8 landlords?

Update: NYCHA is offering new opportunities for Section 8 landlords through the new Housing Choice Voucher Owners Incentive Program. For more information please click here. The City is looking for owners to rent vacancies to tenants in the federal Emergency Housing Voucher (EHV) program.

How do I contact NYCHA customer service?

The CCC is NYCHA's single point of contact for public housing residents, Section 8 voucher holders, and Section 8 landlords. Customer Contact Center (CCC): 718-707-7771. Customer Contact Center Walk-In Locations. Bronx/Manhattan/Queens. 478 East Fordham Road (1 Fordham Plaza), 2nd Floor. Bronx, NY 10458.

What does the NYCHA office of the Inspector General do?

The NYCHA Office of the Inspector General is part of the New York City Department of Investigation and independent of NYCHA. DOI works to protect NYC from corruption, fraud, waste, and abuse through investigations that result in prosecutions, recoupment of housing funds, or recommendations for City agency reforms.

How do you pay rent for public housing in NYC?

Learn about the many ways for NYCHA residents to pay their rent. By mail, phone, online, payroll deduction, at an authorized bank or credit union, and more. Learn everything you need to know about how to apply for an apartment in public housing, as well as what to expect after you apply.

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