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Frequently Asked Questions

How do I contact Netspend?

Call NetSpend at 866-387-7363 to activate your prepaid card over the phone. Confirm your identity by providing contact information. Provide the customer service representative with the 16- or 20-digit account number on the front of the card, as well as the three-digit CVV code on the back of the card.

Is NetSpend a good prepaid card?

Netspend is a prepaid debit card that offers several different plans. The best of these is the Premier FeeAdvantage Plan, which requires you to direct deposit a certain amount of money in the account each month. Netspend stands out from the other cards we reviewed with its high maximum balance and withdrawal limits.

Does Netspend charge monthly fees?

NetSpend comes with three tiers of membership. The lowest is Pay-As-You-Go and comes with no monthly fee. You will be automatically put on this plan unless you call NetSpend to request an upgrade to their FeeAdvantage Plan. This second plan tier, the FeeAdvantage Plan, comes with a $9.95 monthly fee.

What bank does Netspend use?

Netspend is a service provider to Republic Bank & Trust Company. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Fees, terms and conditions apply.


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