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Frequently Asked Questions

How do I log into my Metro PCS account?

Go to the MetroPCS website, and select the "My Account" link. Click "Log In" on the upper right hand corner of the page, then click the "Register" button on the right side. Register a new account with your information, including name, address and phone number.

How do you find your account number on Metro PCS?

Visit the local MetroPCS store in your area (see References section for store locator link). Take the phone with you and speak to the customer service agent. Ask the customer service agent to print a copy of your current statement for you. The account number will be listed on the print out.

How to pay MetroPCS online?

Go to the MetroPCS website and log into your account. Select the “Pay my bill” option to pay your bill online. Enter your credit card number, three-digit security code on the back of the card, and expiration date. Select the amount you want to pay and the date you want to make the payment.


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