Common duties of desktop support technicians include setting up accounts, repairing or replacing faulty hardware, and configuring network settings. The technician must also work together with hardware or software vendors to address problems beyond the scope of regular computer maintenance.What does an IT support specialist do?
Technical support specialists are knowledgeable about computer systems, electronic systems, and software applications. They can educate people, answer questions, and troubleshoot any related problems about technology-based products and services.How much DO IT techs make?
How much does an IT Technician make? As of Dec 15, 2021, the average hourly pay for an IT Technician in the United States is $21.60 an hour.