Manually Upgrade VMware Tools i…
https://docs.vmware.com/en/VMware-Tools/12.3.0/com.vmware.vsphere.vmwaretools.doc/GUID-B632D26F-410A-43C9-9BFD-21EBB21DE397.html
There are two ways to upgrade the VMware tools on your VM: Start the vSphere Web Client and log in to the vCenter Server. Select the virtual machines. Select a datacenter, folder, cluster, resource pool, or host. Click the VMs tab. Power on the virtual machines to upgrade. Right-click your selections. Select Guest OS > Install/Upgrade VMware Tools and click OK. From the VMware tools update notification, run Update Tools. Right-click the VM and select Update VMware Tools.
Start the vSphere Web Client and log in to the vCenter Server.
Select the virtual machines.
Select a datacenter, folder, cluster, resource pool, or host.
Click the VMs tab.
Power on the virtual machines to upgrade.
Right-click your selections.
Select Guest OS > Install/Upgrade VMware Tools and click OK.
From the VMware tools update notification, run Update Tools.
Right-click the VM and select Update VMware Tools.
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