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Frequently Asked Questions

How do I set up my FiOS router?

Connect a computer to the router with a network cable (optional). Using the provided CAT5e network cable, plug in one side of the cable into the router and the other into your device. Verify the connection by looking at the indicator lights on both the router and your device. Connect a set top box (optional).

Can you use your own router for FiOS?

No, you can't bring your own modem as FiOS doesn't use modems. FiOS uses routers. You can use whatever router you want, but know that Verizon will provide zero (and I mean ZERO) support if you don't use their router. You must have a Verizon router when FiOS is installed.

What routers are compatible with Verizon FiOS?

The Verizon FiOS Internet service provides users with modems that are configured to be compatible with the first-party Actiontec Verizon FiOS Router. Though the Actiontec Verizon FiOS Router is the easiest router to connect to first-party modems, all Verizon FiOS modems allow third-party router support when set to bridge mode..

Can I replace my FiOS router?

The bottom line is that if you have TV through FiOS, you simply can't get rid of the provided router completely. However, you can augment the provided router with your own and depending on how complex you want to get, the ActionTec can essentially act as a dedicated router just for the set-top boxes.


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