Keyword Analysis & Research: datadog data processing agreement


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Frequently Asked Questions

What is a Datadog audit?

Where required by EU Data Protection Law, Datadog will allow Customer (directly or through a third-party auditor subject to written confidentiality obligations) to conduct an audit of Datadog’s procedures relevant to the protection of Customer Personal Data to verify Datadog’s compliance with its obligations under this DPA. In such case:

What happens if Datadog receives a request from a data subject?

If Datadog receives a request from a Data Subject in relation to Customer Personal Data then, to the extent legally permissible, Datadog will advise the Data Subject to submit their request to Customer and Customer will be responsible for responding to any such request including, where necessary, by using the functionality of the Services.

What is the Datadog hosted services agreement?

This Agreement sets forth the terms pursuant to which Customer may access and use Datadog’s hosted Services in connection with one or more Orders.

How long does it take to get support from Datadog?

Subject to this Agreement, Datadog will provide Support to Authorized Users through the Services and by email. Although resolution times are not guaranteed, Datadog commits to respond to each request for Support from an Authorized User (each, a “Support Request”) within 48 hours.


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