What is CRM?| Microsoft Dynamics 365
https://dynamics.microsoft.com/en-us/crm/what-is-crm/
CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and by letting you focus on building and maintaining the customer ...
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