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Frequently Asked Questions

How do I get Started with Army ignited?

Visit armyignited.com and click “get started.” For questions about the Credentialing Program, contact your local Army Education Office or Center. For questions on a) Status of your case or b) Policy Questions email [email protected] For technical issues call the ArmyIgnitED helpdesk at 1-877-272-1330.

How do I contact the Army credentialing office?

1 For questions about the Credentialing Program, contact your local Army Education Office or Center. 2 For questions on a) Status of your case or b) Policy Questions email [email protected] 3 For technical issues call the ArmyIgnitED helpdesk at 1-877-272-1330.

What if I have issues setting up my armyignited account?

If you have issues setting up your ArmyIgnitED account, visit or contact the Stuttgart Army Education Center at Panzer, bldg 2915, room 408. DSN Ph: 314-596-2684 / CML Ph: 09641-70-596-2684 or

What is armyignited and how do I use it?

We welcome soldiers eager to advance their knowledge through American Military University (AMU). ArmyIgnitED, a new platform replacing GoArmyEd, is now available to facilitate your education journey. You will use it to create an education path and request tuition assistance (TA) from the Army.


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