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Frequently Asked Questions

How do I See my remaining balance on my Peggo card?

One of the great features of your peggo card is that you can see your remaining account balance right after you pay your fare. If you use e-cash, the farebox display will show you your remaining e-cash balance. When a peggo card is lost, is the remaining balance lost as well?

Why Register my Peggo card?

Why register your peggo card? must be registered to continue to receive fare discounts. Protect your balance when your card is lost or stolen.

How long does it take to load a fare on Peggo?

Fares loaded online or by phone will take up to 48 hours before they are active on your card. For those without access to the internet you can contact 311 to load your peggo card. 311 can be accessed 24 hour a day 7 days per week. In order to load your peggo card you need a valid credit card.

How does the 75 minute transfer work on Peggo?

When you pay your fare using e-cash on your peggo card, a 75 minute transfer is automatically encoded on your card with the date and time, so when you board your connecting bus, your peggo card knows whether you are entitled to a transfer or are required to pay an additional fare.

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