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Frequently Asked Questions

Is CareFirst MedPlus and CareFirst diversified benefits the same company?

In Virginia, CareFirst MedPlus and CareFirst Diversified Benefits are is the business names of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). The aforementioned legal entities, CareFirst BlueChoice, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

Is CareFirst owned by Blue Cross and blue shield?

CareFirst Administrators: Is a Baltimore-based third-party administrator (TPA), an affiliate company of CareFirst BlueCross BlueShield, and an independent licensee of the Blue Cross and Blue Shield Association. Is the only TPA in the Maryland/Washington DC region to carry the Blue Cross and Blue Shield brands.

Who is CareFirst administrators?

CareFirst Administrators (CFA) is the only third-party administrator in Maryland, D.C. and Northern Virginia providing flexibility and superior service, through the most trusted name in healthcare—locally through CareFirst BlueCross BlueShield, and nationally through the Blue Cross Blue Shield Association.

How to contact CareFirst Community Health Plan Maryland?

If you need general information related to applying for Medicaid benefits, call 800-492-5231 or click here. If you have other questions related to your patients’ enrollment in CareFirst Community Health Plan Maryland (CareFirst CHPMD), please call us at 1-410-779-9359 or 1-800-730-8543. HealthChoice is Maryland’s Medicaid managed care program.


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