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Frequently Asked Questions

What is carecarefirst BlueCross BlueShield?

CareFirst BlueCross BlueShield offers our members the largest network of doctors and providers in Maryland, D.C. and North Virginia. Find a Doctor Our online provider directory will help you find a doctor or medical facility that meets your needs.

What are the benefits of having a CareFirst account?

The Benefits of My Account. As a CareFirst member, you have access to a secure website with tools and information personalized just for you.

How do I schedule a call with CareFirst customer service?

Schedule a time to have a CareFirst representative reach out to you — at your convenience. Log into My Account and schedule a call back today. Please call 711 to place a call to Customer Service or Consumer Direct Sales. We have translators available who speak 75 different languages, including Spanish, Mandarin, Korean and Cantonese.

How do I buy or renew a CareFirst plan?

If you are looking to buy or renew a CareFirst plan, please contact us at 800-544-8703. Have a question about individual or family plans? Visit our contact us page.

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