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Frequently Asked Questions

What is CareFirst Administrators (CFA)?

Welcome to CareFirst Administrators (CFA), your trusted source for health insurance administration. CareFirst Administrators: Is a Baltimore-based third-party administrator (TPA), an affiliate company of CareFirst BlueCross BlueShield, and an independent licensee of the Blue Cross and Blue Shield Association.

Is CareFirst owned by Blue Cross and blue shield?

CareFirst Administrators: Is a Baltimore-based third-party administrator (TPA), an affiliate company of CareFirst BlueCross BlueShield, and an independent licensee of the Blue Cross and Blue Shield Association. Is the only TPA in the Maryland/Washington DC region to carry the Blue Cross and Blue Shield brands.

How do I contact CareFirst provider information and credentialing?

Please call CareFirst Provider Information and Credentialing at 410-872-3500 or 877-269-9593. You can also reach out to your local Blue plan.

How do I contact Conifer Health Support Desk?

Support: If you experience issues logging in, please contact the following, Support Desk email and phone number: [email protected] Number: 866-655-7535 Your login credentials will be: • Username: First initial of first name, full last name,


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